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AI·Series A·Redwood City, CA

Design Engineer

at RetellAI
Location
Redwood City, CA
Salary
$200,000 - $300,000
Type
Full-Time
About Retell
Retell AI is building the modern CX platform for enterprise contact centers, using first-principles voice AI to automate sales, support, and logistics calls at scale. Thousands of companies—including CVS/Aetna, American Airlines, Lenovo, and Grab—use Retell's AI voice agents to replace large teams of human agents, with the platform powering everything from frontline agents to QA analysts and managers. Backed by Y Combinator (W24), Alt Capital, and Carya Venture Partners, Retell claims $80M ARR as of August 2026 (public data: $60M+ as of April 2026), up from $5M at the start of 2025, and a valuation north of $1.5B. The team is 50 strong, with alumni from Stripe (payments lead), Google AI research, and Facebook product. The company has been recognized as a top AI app by a16z, #3 Fastest-Growing Software Company (G2 2026), and a member of the Nasdaq & Wing VC Enterprise Tech 30 (2026). The vision: a fully AI-powered contact center where intelligent agents continuously execute, monitor, and improve every customer interaction—no more basic automation that needs constant human tuning. The market believes: Retell is the fastest-growing voice AI company in the category, with real revenue, enterprise traction, and a reputation for technical depth.
Series A • 51 – 200
Stage & size
AI
Industry
2023
Founded
About This Role

The mandate: Own the bridge between design and code. Build and maintain the design system, prototype in code, implement UI primitives, and make sure what ships looks exactly like what was designed. The line that defines this req and separates it from every other frontend job: "AI tools are a first-class part of how you work, not a side experiment." Cursor and Claude Code are the starting point for component work, with the candidate's judgment refining the output. They also want this person documenting and sharing AI-native prompts and workflows with the rest of the team. That's not a bonus bullet. It appears in the responsibilities, in the requirements, and in the evaluation criteria — three times. A design engineer who doesn't already work this way will not clear the loop, and recruiters should screen for it on the first call rather than hoping. Also worth flagging in outreach: "You will collaborate closely with our product designer" — singular. One designer, no design org. This person is half the design function. What You'll Own

  • AI-first workflow — Cursor and Claude Code as the starting point for component work

  • The Retell design system — component library, Storybook, design tokens, Figma variables

  • Prototyping in React and TypeScript, tested with real users before systemization

  • Figma-to-production translation at pixel-level accuracy

  • Design-code parity across the core product — dashboard, agent config, CRM views

  • Frontend PR review for visual quality, not just functionality

  • Documenting and sharing AI-native prompts and workflows across design and engineering

  • Evolving the visual language with the product designer Requirements Hard gates:

  • Strong Figma — component library, variables, auto layout. Not "can read a Figma file."

  • Solid frontend — HTML, CSS, React, TypeScript

  • Has built and maintained UI component libraries

  • Design systems knowledge — tokens, spacing, visual consistency at scale

  • Active use of AI coding tools with clear opinions on where they help and where they don't. Stated as a must-have. Stage 3 is a live component build; how they use the tools will be visible.

  • Has shipped real components to production products

  • On-site, Redwood City Profile:

  • 4–8 years, senior enough to own a system alone

  • Prototypes in code rather than waiting for pixel-perfect specs

  • "You notice when spacing is off and can't leave it alone"

  • Designers and engineers both want to work with them

  • Comfortable when specs evolve mid-build Strong bonuses:

  • Storybook

  • Motion and interaction design sensibility — rarer than static visual skill and directly useful for agent state and streaming UI

  • Accessibility standards familiarity

  • Design-forward SaaS background — Linear, Vercel, Stripe, Figma, Notion, Retool

  • Interest in mentoring others on AI-native workflows — signals Retell wants this person to change how the whole team works, not just ship components Location and visa:

  • On-site, Redwood City

  • Sponsorship: H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 How Retell Actually Evaluates (their stated criteria — better than any paraphrase)

  • Whether you've actually owned a design system, not just contributed to one

  • Whether your components are clean, reusable, and visually accurate

  • Whether you use AI tools fluently and can show us how

  • Whether designers and engineers both want to work with you

  • Whether you sweat the details that make products feel polished Anti-patterns

  • Design system contributors rather than owners. Called out explicitly. Most common near-miss.

  • Frontend engineers with no design sensibility — they'll build it functional and slightly wrong

  • Designers who prototype but can't ship production React and TypeScript

  • Anyone skeptical of or unfamiliar with AI coding tools. Stated three separate times; this is not negotiable.

  • Engineers who need finished specs before starting

  • Big-company design engineers who worked inside a mature system with a platform team below them

  • Component builders with no taste — the JD's spacing line is a real filter

  • Remote requirements Who Will Thrive Here

Someone who has owned a design system end to end, has strong opinions about component API design, and can't walk past four pixels of bad spacing. They already live in Cursor or Claude Code and have a considered view on where those tools produce good output and where they produce plausible garbage. They want to define the visual language of a product used by thousands of companies, working alongside one designer with no layers in between.

Job Details
Experience
2-7 Years
Salary
$200,000 - $300,000
Visa Sponsorship
Yes
Employment Type
Full-Time
Work Arrangement
In office
Work Intensity
9-9-5
Benefits & Perks
$75/month Phone Bill Reimbursement
$50/month Internet Reimbursement
$70/day Doordash Credit For Unlimited Breakfast Lunch Dinner And Snacks
100% Coverage For Medical Dental And Vision Insurance
$200/month Wellness Reimbursement(gym Fitness Classes Etc.)
$300/month Commuter Reimbursement(gas Caltrain Etc.)
Green Flags
Has owned a design system at a real product company
Fluent in Figma and maintains component libraries at scale
Writes clean React + TypeScript and cares about component API design
Red Flags
Only contributed to, never owned, a design system
Weak Figma skills or no experience with component libraries
No production experience with React/TypeScript
Ideal Companies
I
Intercom
L
Linear
F
Figma
S
Stripe
N
Notion

Required Candidate Q&A

Question 1
Are you able to work in-person in Redwood City, CA?
Question 2
What is your current visa status, and do you require sponsorship?
Question 3
Describe a design system you have owned or significantly contributed to. What was your role and what did you ship?
Question 4
Walk through how you use AI coding tools (Cursor, Claude Code, etc.) in your daily workflow. Where do they help, and where do they fall short?
Question 5
Show us a component you built that shipped to production. How did you ensure design-code parity and visual polish?
Question 6
How do you handle evolving specs or last-minute design changes while maintaining quality?
Question 7
What makes you excited about building for voice AI and Retell's product surface?

Candidate scorecard

· 11 criteria
Strong Figma skills: component library, variables, auto layout
Solid frontend: HTML, CSS, React, TypeScript
Experience building and maintaining UI component libraries
Rounds · Confidential to recruiting partners · Last refreshed Aug 21, 2026